Cracking or heaving within months
New concrete that fails early usually points at preparation: base compaction, thickness, reinforcement, or pouring in conditions the material couldn't handle.
Common problems with driveways & concrete work
What tends to go wrong, what it usually points at, and what your options are when the business that did the work won't put it right.
Drainage that makes things worse
A driveway or patio graded toward the house rather than away from it moves a water problem into the foundation, which is a much more expensive problem than the one you started with.
Abandoned after the deposit
Demolition done, materials delivered, and then nothing, which is one of the most common patterns in home-improvement complaints generally.
Placeholder imagePhoto: close-up of a common driveways & concrete defect, the kind of detail a homeowner would photograph
What to do about it
Document what you were promised and what you got, keep every invoice and message, and photograph everything before anyone “fixes” it. Whatever route you take from there, whether talking to the business yourself, a licensed attorney, or us, the case rests on that record.
This isn't legal advice
We're a consumer advocate, not a law firm, and this page is general information rather than guidance about your situation. If you need legal advice, speak to a licensed attorney in your state.
Dealing with one of these?
Tell us what happened and we'll tell you whether it's something we can help with.
Would rather read first? How the process works or start the full application.