Terms of Service

Satisfy is not a law firm, lender, insurer or broker, and does not provide legal, financial, tax or insurance advice. We help you keep your home and vehicle records, plan and track your money, and, when you ask us to, advocate for you with the businesses involved. Using Satisfy does not create an attorney-client or any other professional relationship, and nothing we provide is a legal opinion or professional advice. Our consumer disclosures set out each boundary in full.

You must be 18 or older to create an account. If we learn an account belongs to someone under 18, we delete it.

Satisfy gives you tools to keep records of your home, vehicles, projects and money; reminders and guides; and an assistant that answers questions about your own records. When you ask us to, we also evaluate disputes with businesses and, where we take an advocacy file on, pursue it on your behalf through correspondence and escalation. We do not represent you in court.

Satisfy Home is free. Home+ is a subscription, billed monthly or yearly, that renews automatically until you cancel; you can cancel any time from your account and keep Home+ to the end of the period you paid for. Other services cost what we show you before you pay.

For advocacy, an engagement cost is charged once we agree to take your advocacy file on. It is the only amount you pay us for that file. We take no share of anything we recover for you, and nothing further is payable whatever the outcome. Current figures are on our pricing page.

The binding terms live in the consumer service agreement you sign before we begin work. This section summarizes them and must not contradict it.

We do not guarantee that any amount will be recovered or saved, or that a business will respond at all. Any description of how an advocacy file might proceed is an expectation, not a promise.

Budgets, estimates, reminders and calculators are built from what you enter and from public and third-party sources such as assessor records, hazard maps, recalls and license lookups. They are for your own planning, can be incomplete or out of date, and are not legal, financial, tax or insurance advice. Answers from our assistant are generated automatically and can be wrong. Check anything that matters before you rely on it.

Contractors, insurers, lenders and other businesses you record or are introduced to are independent of Satisfy. We do not perform, guarantee or supervise their work, and your arrangements with them are between you and them.

Information you give us must be accurate and complete to the best of your knowledge. Pursuing a claim on the basis of false information exposes both of us, and we may stop work if we find it.

Your account is tied to your email address. Keep control of that inbox, because anyone with access to it can request a sign-in code.

What you add is yours. You give us permission to store and process it to run the service for you. If you share a home with other people, the access you give them decides what they can see and change.

We are responsible for doing the work we agreed to do, with reasonable care. We are not responsible for the outcome of a dispute, for what another business does or fails to do, for decisions you make using information we show you, or for losses that were not a foreseeable result of something we got wrong.

To the extent the law allows, our total liability to you for anything arising out of your use of this site or our service is limited to the amount you have paid us in the twelve months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.

If a claim is brought against us because of information you gave us that you knew was untrue, or because of something you did with this site that broke the law or these terms, you agree to cover the reasonable costs we incur dealing with it. This does not apply to anything caused by our own failure to do what we agreed to do.

Tell us first. Most problems are quicker to fix directly than through a process, and we would rather hear about it.

We do not require you to arbitrate, we do not ask you to give up your right to bring a claim, and we do not ask you to waive taking part in a class action. Nothing in these terms limits any right you have under the consumer protection laws of the state you live in.

These terms deliberately do not name a governing state or a court. Choosing one is a substantive decision with consequences for people who live somewhere else, and we would rather leave your rights where the law already puts them.

You can stop using Satisfy at any time and close your account from your account settings. Cancelling Home+ stops the next renewal.

We may stop providing this site, or stop providing our service to you, if you break these terms, if information you gave us turns out to be materially untrue, or if we cannot lawfully continue.

If we are working on an advocacy file for you, ending that is governed by your consumer service agreement rather than by this page, and nothing here shortens what that agreement gives you.

We may change these terms. When we do, the updated version appears on this page with a new effective date, and continuing to use the site after that date means you accept it.

If a change affects an advocacy file we are already working on, your consumer service agreement governs and we will tell you directly rather than relying on this page.

Notices under these terms can be sent by mail to Satisfy Financial Services LLC, 6150 Eldorado Pkwy, Suite 190 PMB 3053, McKinney, TX 75070.